![]() ![]() ![]() This video shows an interaction with Fargo on a mobile phone screen that demonstrates finding a routing number.]Ī yellow dot taps the microphone icon. Withdrawals, Dispute a transaction, Report fraud. The box expands revealing a list that reads:įind charges over $50, Show activity from Amazon, Show deposits this week, Show pending transactions, Search for recent Get help with transactions, Make a payment or transfer, Manage accounts, Manage cards, and Update profile and settings.Ī yellow dot taps the drop down box that reads: Get help with transactions. Several drop down boxes are listed, they include: On screen text: Here’s how I can help make banking easier. This video shows an interaction with Fargo on a mobile phone screen that demonstrates how to review what Fargo can do.]Ī yellow dot taps the button reading: Show me what Fargo can do. Including shopping, food and drink, pets, home, health and other.Ī pie chart appears showing spending at different merchants as the screen scrolls down to reveal a list of spending with top merchants. A graph shows a month by month spending comparison.Ī pie chart appears showing spending in different categories as the screen scrolls down to reveal a list of spending in top categories On screen text: Here’s your spending for your personal checking and credit card. Text appears as purple circles pulse around the microphone icon: What did I spend last month?Ī summary screen appears with three tabs: Summary, Category, and Merchant. Let me know what you’d like to do today.įour buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.Ī dialogue box with a microphone icon at the bottom of the screen reads: type or say something.Ī yellow dot taps the microphone icon. The Fargo welcome screen appears on an outline of a mobile phone. ![]() This video shows an interaction with Fargo on a mobile phone screen that demonstrates reviewing a spending summary.] [Video Overview: Demonstration of Fargo, Wells Fargo’s virtual assistant in their mobile app. The company agreed to pay a $3 billion fine for the fake accounts in 2020 and former CEO John Stumpf was banned from ever working in the banking industry again.Screen images simulated and sequences shortened. Wells Fargo has been plagued with a series of legal troubles over the past several years, including a fake accounts scandal where employees created millions of checking and savings accounts for real customers without their consent to meet quota goals set by top executives. ![]() The benchmark KBW Bank Index declined more than 8% at times Thursday-its largest fall since June of 2020. SVB’s stock plunged more than 60% on Thursday after it reported reduced customer deposits, which put a strain on other banks despite no obvious solvency issues at financial giants like Wells Fargo. The glitch comes at a tumultuous time for banks in the U.S., capped by the federal government taking control of Silicon Valley Bank on Friday morning, marking the largest American bank failure since the 2008 financial crisis. “Your accounts continue to be secure and we’re working quickly on a resolution,” Wells Fargo assured customers on its app. ![]()
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